HarborOne Bank has named Hiolanda Galvao as the new CRM Manager. Ms. Galvao started her career with HarborOne over 23 years ago. She has grown within the organization serving in several roles including Teller, Teller Supervisor, Marketing Assistant and most recently as Marketing Research Analyst.
In this newly created position Ms. Galvao will be responsible for the development and execution of the CRM (Customer Relationship Management) marketing plan supporting HarborOne’s Retail, Consumer Lending, Residential Lending, and Commercial Lending Divisions.
She is a recent graduate of the New England College of Business and Finance where she earned a Master’s Degree in Business Ethics and Compliance.
Ms. Galvao is very active in the community serving on HarborOne’s Caring Crew volunteering at United Ways Day of Caring, spending many hours during the holiday seasons at non-profit organizations offering free pictures with Santa Claus and the Easter Bunny and she serves as a tutor for homeless children for School on Wheels.
Ms. Galvao is a member of the Harland Northeast User Group serving as Vice President.