Customer Service

Speak with a local friendly Customer Service Representative

  • Monday through Friday 8:00 am to 8:00 pm
  • Saturday 8:00 am to 2:00 pm
Toll Free: 800.244.7592
Local Dial: 508.895.1000
Business Banking Specialist: 877.997.9957

24-hour Automated Telephone Banking Support: 508.895.1900
  • Get account balance and transaction information
  • Transfer funds or make a loan payment
  • Apply for a consumer loan or obtain branch and membership information


Report Lost or Stolen Debit Card: 800.264.5578

Report Lost or Stolen HarborOne Credit Card: 888.352.6455


Branch Location
We have 14 offices in southeastern Massachusetts. Click here to find the branch nearest you.

Email Us
Click here to complete the online form to forward a message to the HarborOne Customer Service Department.