To protect the safety of our customers and employees, our branches are now providing drive-through service only. Our Brockton Branch at 68 Legion Parkway and Boston Branch at 64 Broad Street are temporarily closed. Our Quincy branch is providing lobby service. Please click here for all branch hours updates.

Loan Payments

New and Enhanced ePay System

HarborOne has made some new improvements to our ePay system. Please familiarize yourself with the following changes. If you have any questions please call 800-244-7592.

  • Create a User ID and Password
  • Add or edit payment accounts anytime
  • Set up email and/or text alerts and notifications
  • Set up recurring payments*
  • View payment history

For Payments to HarborOne Mortgage LLC  C/O Loan CareCLICK HERE 

*IMPORTANT NOTE: If you have previously set up a recurring payment using the old e-Pay system your payments will be uninterupted. If you need to make changes please contact Customer Service at 800-244-7592.

e-Pay (Pay Online)

You can set up a one-time payment directly from your checking or savings account as a guest or register for ePay. By registering for ePay you will be able to edit your saved funding account information, make one-time or recurring payments, and set up email and text alerts and notifications. (You must be an authorized signer on the funding account and it must be a valid checking or savings account.)

Make A Payment

Alternative Payment Methods

Pay by Mail:
Make checks payable to HarborOne Bank, write the loan number on the check, include any payment coupon or billing invoice, and mail to:

HarborOne Bank
P.O. Box 4139
Woburn, MA 01888-4139

24-Hour Automated Phone Payments:
800-244-7592 (Option 2)

Electronic Payment with an Agent**:
800-244-7592 (Option 3)
**$14.95 Fee - Telephone Loan Payment Request from an external account


/Personal/Loans/Make a Loan Payment

Connect With Us

Corporate Office (No ATM or Branch available)
HarborOne Bank - Corporate Office
770 Oak St. Brockton, MA 02301

Email Customer Service Center
Call Customer Service Center (800) 244-7592
Chat with Customer Service

Find a Branch or ATM