Our Legion Parkway, Brockton branch will close at 11am on Saturday, November 26th due to the Annual Brockton Holiday Parade. View up-to-date branch hours.

HarborOne Bank
Customer Service

Call Us Now

To enhance your banking experience, our contact center is in the process of increasing our customer service staff. While we work through this process you may experience longer call wait times. Your time is very valuable to us, if you prefer not to wait on hold we invite you to use our One2One appointment service and a representative will call you back at your convenience. Please visit harborone.com/One2One to schedule a callback or virtual appointment. Our customer service team appreciates your patience and kindness. We look forward to assisting you.

24/7 Online Banking Support

Report Lost or Stolen Debit Card

General Customer Service
Option 3 on main menu
Monday through Friday, 8:00 am to 7:00 pm
Saturday 8:00 am to 2:00 pm

Business Banking Specialist

24 Hour Automated Telephone Banking Support
508-895-1900 or 888-301-1900
Get account balance and transaction information, transfer funds or make a loan payment.


Visit Us in Person

For a complete list of locations and hours, please click the link below.

Email Us

Complete our online form to forward a message to the HarborOne Customer Service Center.

Schedule An Appointment

Use our new scheduling tool to book an appointment with us to do your banking, in person, on the phone or by Zoom.

Schedule an Appointment

/Resources/Customer Service

Connect With Us

Corporate Office (No ATM or Branch available)
HarborOne Bank - Corporate Office
770 Oak St. Brockton, MA 02301

Email Customer Service Center
Call Customer Service Center (800) 244-7592
Chat with Customer Service

Find a Branch or ATM Schedule an Appointment