Message from the President & CEO
The Pats are back, the trees are turning, and the apples are ready for picking. A great time of year in New England. I’m pleased to announce that we’re kicking off the Fall season with some great improvements to make your banking experience easier and more convenient. First, we’ve expanded our iBanking customer service hours to provide 24x7 support. We’ll be here when you need us for all of your online or mobile banking needs. Second, we’ve added fingerprint authentication to our mobile banking app. When you enroll in fingerprint authentication, you no longer need to enter your password to access your accounts. It’s simple and easy to use; just update your HarborOne app to the latest version. Finally, we now offer our mobile banking app for Kindle devices. You can download the app from the Amazon app store. We continue to invest in products and services that help make your banking easier and more convenient. And stay tuned, there’s more coming this year!
I’m quite proud of some of our recent acknowledgements from the banking industry for the work that we do. Maureen Wilkinson, VP Community Education/CRA Officer, recently received the 2016 American Banker Community Impact Award. Maureen, who leads our education efforts through HarborOneU, was recognized for her accomplishments in providing innovative community education programs to consumers and small businesses in the communities that we serve. Maureen has grown HarborOneU into a global model for personal enrichment and financial education, and is most deserving of this recognition. HarborOne has been named one of the 2016 Top Charitable Contributors by the Boston Business Journal. Our commitment to community is at the heart of who we are as a company, and from this we shall never waiver. Banker and Tradesman has named us to their Fast 50 as one of the 50 fastest growing commercial lenders, and has also recognized our Commercial Lending and Residential Lending teams with Gold in their 2016 “Best Of” awards, recognizing excellence in those fields. We don’t do what we do to win awards, but we certainly appreciate the recognition from our customers, our peers, and the industry.
Lastly, while we celebrate Veterans Day in November, our Vets deserve our respect and our thanks all year long. Their commitment and their sacrifice should make us all proud to be Americans. So I encourage you to thank a Vet, whenever you can.
As always, thanks for banking with us.
James W. Blake
President & CEO