Safeguarding Against Tech Support Scams

Scammers posing as tech support can trick you into giving them remote access to your computer to steal your money or personal information. Watch out for these traps:

Phone Calls

Scammers call pretending to be a technician from a well-known company saying they've found a problem with your computer. They'll ask you to give them remote access to your computer to fix a problem you don't have.

What to do? Hang up immediately if you didn't initiate tech support yourself.

Pop Up Warnings

Scammers may try to trick you with a pop-up window telling you there is a security issue with your computer. It may look like an error message from your antivirus software or operating system directing you to call a phone number. 

What to do? Don't call the number. Real tech companies will never ask you to do that. 

Search Results and Online Ads

Scammers may run online ads or get their websites to show up in online searches. 

What to do? If you need tech support, go to a company you know and trust. 

Read more about tech support scams on the Federal Trade Commission website: