Protect Yourself at ATMs

ATM transactions are quick and easy, but you shouldn’t put your common sense aside as you go about your ATM business or make a purchase in a retail store. Using your Visa Debit Card is a convenient and safe way to get cash. Make sure you do it the smart way:

  • Be aware of your surroundings and listen to your gut. If the ATM is poorly lit or in a concealed location, or if you’re just not feeling comfortable, use another machine. Avoid counting cash or rummaging through personal items while standing at the ATM location.
  • Guard your PIN. Memorize it and never write it down. Cover the keypad when you enter your PIN, and if you notice suspicious activity, cancel your transaction. You should also take your receipt with you, as it may contain personal information that could be helpful to identity thieves.
  • When using a drive-through ATM, lock car doors and roll up other windows. If you walk up to the ATM, don’t leave your car running or unlocked. And never leave your Debit Card in your car’s glove compartment.
  • When using an indoor ATM that requires your card for access, avoid letting unknown people in with you.
  • Report lost or stolen cards immediately, and sign your new or replacement card as soon as you receive it.
  •  Report any signs of tampering or the presence of skimming devices to the ATM owner or local authorities.