Welcome to
HarborOne Bank

Important Information on the Transition of Your Accounts from Coastway Community Bank.


Please see below for some additional specific instructions that may be helpful to you:

Activating Debit and ATM Cards:

  1. If you are experiencing difficulty activating your cards, please refer to the letter in your Welcome packet for your NEW HarborOne Account Number.  You can also obtain your new account number by logging into Online banking. (See instructions below).
  2. Have this new HarborOne account number ready
  3. Call from the primary phone number you have registered with the bank
  4. Call the Card Activation Number:  1-800-448-8268
 Online & Mobile Banking
  1. Remember your Temporary password is the last 4 digits of your Tax ID and your 5 digit Zip code (no spaces).
  2. If you are having difficulty with access to Online Banking, please call 800-244-7592
  3. Choose option 4 and then press 1 
Other Questions:
  • If you have other questions, need help getting your account number, or just prefer to visit a branch in person—our Branch employees are ready to help.  

Coastway Community Bank is now HarborOne Bank.  We are truly looking forward to serving our RI customers as part of the HarborOne family.
Our top priority at HarborOne is our commitment to you, our loyal customers, and to the communities where we live and work.  For over a century, we have been helping families and businesses with their financial decisions, and we will continue to commit to offering the best financial opportunities for our customers, including access to more branches, and a broader range of products and services.
Our combined network of 23 branches (9 Rhode Island branches and 14 in Massachusetts) is at your service.

We understand you may still have questions about this transition, and we encourage you to contact us at our Conversion Hotline at (800) 345-1050.  For your convenience, we also have key information available below: 

Connect With Us

Corporate Office (No ATM or Branch available)
HarborOne Bank - Corporate Office
770 Oak St. Brockton, MA 02301

Email Customer Service Center
Call Customer Service Center (800) 244-7592
Chat with Customer Service

Find a Branch or ATM