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Privacy & Security

Every year, thousands of people are the victims of identity theft and fraud. You could be targeted in a number of different ways, including over the telephone, through the Internet, and even by criminals digging through your trash. HarborOne is committed to protecting you and your information, as well as providing you with information to help you protect yourself.

Privacy & Security

Every year, thousands of people are the victims of identity theft and fraud. You could be targeted in a number of different ways, including over the telephone, through the Internet, and even by criminals digging through your trash. HarborOne is committed to protecting you and your information, as well as providing you with information to help you protect yourself.

HarborOne will NEVER ask our customers for account number/ Debit or ATM Card number or other sensitive personal information by email, telephone or any electronic method. The bank DOES NOT use an automated recorded service to ask for information of any kind. If you receive a call or text asking for any system generated code or your debit card PIN and you DID NOT complete an online transaction, use your debit card in the past 15 minutes or call the bank directly, then DO NOT PROVIDE any information and contact HarborOne's Customer Service Center at 800-244-7592 and report the suspicious activity. As your financial institution we should have this information and do not need to obtain it unsolicited. Likewise, you should never send personal information such as account or social security numbers in emails you send if you do not know the recipient. As a customer, your personal information is secure with us and we want to help you keep your personal information secure from anyone else attempting to use fraudulent methods to obtain it.

If you receive a message or a call that looks like it came from HarborOne and requests personal information, do not respond to the message. If it is an email please forward the email to security@harborone.com along with your name and phone number, and keep the email since we may have questions about it.

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HarborOne Bank - Corporate Office
770 Oak St. Brockton, MA 02301

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